Job description

Secondary Outreach Support Officer – Full-time, term-time only, starting January 2026

This is an exciting opportunity for a committed professional to join a service dedicated to supporting vulnerable pupils and promoting inclusion. The role focuses on helping secondary-aged pupils reintegrate into mainstream education following exclusion or offsite intervention. The service fosters a positive learning culture that prioritises pupil success, well-being, and strong partnerships between schools, families, and external agencies.

Duties as Secondary Outreach Support Officer:

Support pupils at risk of exclusion or returning from offsite intervention to reintegrate successfully into mainstream education
Provide mentoring, target setting, and action planning for pupils on outreach and within service centres
Liaise with school staff to improve curriculum access and inclusion for vulnerable pupils
Work with families to promote effective home-school partnerships
Assist with home visits in line with borough guidelines
Establish communication channels with schools and agencies to ensure coordinated support
Collaborate with professionals such as Educational Psychologists, CAMHS, and Children’s Services
Attend and organise multi-agency meetings and case conferences as required
Manage a caseload of pupils and maintain accurate records and reports
Respond promptly to pupils at risk and liaise with external agencies for safeguarding
Use Positive Handling techniques as required and attend regular training
Comply with child protection, health and safety, confidentiality, and data protection policies

Ideal Secondary Outreach Support Officer:

Experience working with vulnerable pupils and supporting inclusion in education
Strong communication and organisational skills
Ability to build positive relationships with pupils, families, and professionals
Knowledge of safeguarding and child protection procedures
Ability to manage a caseload and maintain accurate documentation
Medically fit and capable of using Positive Handling techniques
Must hold a valid driving licence and have daily access to a vehicle
Commitment to professional development and collaborative working
Must be able to drive
QTS

Why Step Teachers?

With a rich history spanning over two decades, our teacher recruitment agency proudly serves North London, East London, Hertfordshire, Norfolk, Suffolk, Cambridgeshire, Oxfordshire, Cornwall, Devon and Greater Manchester. We foster exclusive relationships with schools and academies in these regions. Our dedicated team, stationed in branches across Barnet, Havering, Norwich, Cambridge, Abingdon, and Plymouth, is committed to supporting and nurturing teachers. Explore rewarding opportunities with our trusted education recruitment services.

We are an approved Crown Commercial Service supplier, proud members of the Recruitment & Employment Confederation (REC), and REC Audited in Education, which means we have undergone rigorous external auditing to ensure we consistently meet the highest safeguarding and compliance standing in education recruitment.

Step Teachers is committed to safeguarding and promoting the welfare of children and young people. All candidates registering with Step Teachers are subject to safeguarding checks in line with the DfE’s statutory guidance Keeping Children Safe in Education, including reference checks and an Enhanced DBS check either registered on the Update Service or willingness to obtain one.

Your salary - dependent on experience - is paid weekly through PAYE – that means no self-employed or umbrella companies. Additionally, you gain access to a range of exclusive deals, including discounted high street shopping, travel offers, gym memberships, and more. Moreover, our pay portal offers comprehensive physical and emotional well-being services as standard, ensuring your overall wellness is taken care of.

Recommend a friend to receive a £100 Amazon voucher for yourself, and a chance for you both to win a holiday worth up to £1000 – If you know anyone who is looking for temporary, permanent or supply work then get in touch with us today!